Milwaukee Radio Operations
The Milwaukee Radio Operations are focused squarely on customer satisfaction. The listeners and advertisers are treated with integrity and professionalism as the staff provides well-targeted programs that link the two groups.
The other important customer group is the stations' employees. Management feels strongly that every employee needs to be challenged and rewarded through clear and measurable goals. Each person is rewarded in many ways, not the least of which is the feeling of doing positive community events such as the Newsradio 620 WTMJ Teddy Bear Patrol and 94.5 WKTI’s Family-to-Family Thanksgiving. The rewards for these stations are not measured in ratings alone, but in how the stations create unique brands in Milwaukee. These events, when combined with the focus on customer satisfaction, provide distinctive values for listeners, advertisers and employees while making it easy to demonstrate why Newsradio 620 and 94.5 WKTI are part of "America's Best
Local Broadcast Company".
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